Ultrasuede Universe

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Ultrasuede Universe

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Terms and Conditions

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GENERAL TERMS AND CONDITIONS OF SALE FOR ENTREPRENEURS

1. INTRODUCTORY PROVISIONS

1.1. These general terms and conditions of sale (hereinafter referred to as “terms and conditions”) of (hereinafter referred to as “seller”) amend, in accordance with the provision § 273 and following of the Commercial Code as amended (hereinafter referred to as “Commercial Code”), reciprocal rights and obligations of contractual parties arising out of a purchase contract concluded between the seller and other persons acting; when ordering goods; in the course of their business activity or in the course of their independent exercise of the profession (hereinafter referred to as “buyer”). </p >

1.2. Terms and conditions do not apply to cases where a person intending to buy the goods from a seller is a consumer within the meaning of § 52 et seq. of the Civil Code, as amended. </p >

1.3. Terms and conditions are an integral part of each purchase contract. Derogating arrangements in the purchase contract take precedence over the provisions of these terms and conditions. </p >

1.4. Seller has the right to change or amend the wording of the business terms and conditions. No rights and obligations arising under the existing terms and conditions are affected by this provision. </p >

2. CONTRACT CONCLUSION

2.1. Price offers submitted by the seller represent a call for tenders and may be changed at any time without prior notice. </p >

2.2. Seller's response is required for all orders. Contracts between the buyer and the seller are concluded by written acceptance by the seller and are governed by these terms and conditions. By ordering the goods, the buyer declares that s/he wants to purchase the ordered goods. </p >

2.3. Purchase orders mark 

Return and Refund Policy

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Items are shipped from our warehouses in the USA. Please kindly view the estimated delivery time in the "Shipping policy" on the product page. If you cannot find your country on the checkout page when placing an order, it means this country cannot be delivered for some uncontrollable reasons. All of the costs incurred by the customs will be borne by the customer.

SHIPPING METHODS WE OFFER

Standard Shipping (Normally 6-14 Working days).
we will automatically provide free shipping service. 
Note: Once your order is shipped out, you will receive a tracking number by email from us. If you don't receive the email or the package by any chance, I would appreciate it that you could contact us within 15 working days. If you contact us after the deadline, please understand that we may not be able to make compensation.

SHIPPING TIME
For your convenience, we are happy to ship our products to most places in the world. For detailed information about standard and expedited delivery, please refer to the following countries or regions:

United States, Canada and other regions, it usually takes 5-8 working days;
If your items are to be shipped to other countries, it usually takes 6-18 working days, but some policies and other force majeure factors will cause delivery delays;

* Please note that the above shipping times are estimates quoted by our courier companies, so we cannot be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that we will do our best to limit any inconveniences that may arise. 


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Refund Policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. </p >

Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. </p >

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. </p >

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
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Refund Policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. </p >

Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. </p >

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. </p >

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some proce 

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